Frequently asked questions

How to Register a .ie Domain Name

Anyone can register a .ie domain so long as they can show a connection to the name. For further information, please follow the steps below.

There are 4 steps to applying to register a .ie Domain Name:

  1. Make sure your chosen Domain Name is not currently registered by checking the search facility on our homepage.
  2. Read the Irish Domain Registry’s Quick Guide to Registration Policy to ensure that you can provide information showing your claim to the proposed Domain Name. If you are unsure of what information you may have to provide in support of your application, click here to take a look at their quick questionnaire.
  3. Once you have ensured that you can supply the relavant documentation, please go to www.securehost.ie and place your domain order.

Arrange Domain Name Hosting via the hosting section on www.securehost.ie

Can I appeal the decision of the IEDR?

You can appeal the decision of the IEDR but please be aware that SecureHost have no say regarding the IEDR’s decision. Please see www.domainregistry.ie for further information.

What happens if my domain expires?

SecureHost will immediately suspend service if payment is not received by the due date. This means that all associated services such as hosting and email will cease working until the name has been renewed.

My domain expired, can I still renew it?

SecureHost will allow clients to renew within 60 days of the expiry date. Further charges may be incurred if you renew after 60 days.

If I just renewed my domain that had expired with SecureHost, how long will it take for it to be working again?

Assuming that the domain DNS and hosts are still in place, the domain will begin working within 48 hours of its renewal. We put the domain back into the root immediately, the delay is caused by propagation out from the root.

If my domain is allowed to lapse can someone else register it?

SecureHost will afford domain owners roughly 10 weeks to renew a domain name. If the domain is not renewed after 10 weeks, then it becomes available for registration on the open market.

Am I guaranteed my .ie domain?

No, once your application is received it must be assessed by a member of our staff to see if it is correct. We must then check to see if all the correct documentation has been received. Once these are satisfactorily checked the application is submitted to the Irish Domain Registry(IEDR). Under IEDR rules, they award domains on a first come first served basis, however you must have the correct supporting documentation. Therefore it is critical to supply your documentation as quickly as possible.

The Irish Domain Registry(IEDR) have the final say in approving applications and are not obliged in any way to grant an application.

Who can register a .ie Domain?

Anyone can register a .ie domain so long as they can show a connection to the name. For further information, please follow the steps below.

There are 4 steps to applying to register a .ie Domain Name:

  1. Make sure your chosen Domain Name is not currently registered by checking the search facility on our homepage.
  2. Read the Irish Domain Registry’s Quick Guide to Registration Policy to ensure that you can provide information showing your claim to the proposed Domain Name. If you are unsure of what information you may have to provide in support of your application, click here to take a look at their quick help guide.
  3. Once you have ensured that you can supply the relavant documentation, please go to www.securehost.ie and place your domain order.

Arrange Domain Name Hosting via the hosting section on www.securehost.ie.

How do I transfer my hosting to SecureHost?

Step 1: You need to get a copy of your website from your existing host or web designer.
Step 2: Purchase a package from www.securehost.ie
Step 3: Upload your website to the SecureHost servers.
Step 4: Re-create any email addresses that you may have.
Step 5: Update your domain name with the SecureHost nameserver details.

Domain not synced with OpenSRS

WHMCS reports Authentication fails with opensrs because there waqs a delay in registration (transfer/payment/etc)

Goto Open SRS
Goto Domain
Change the administrator email to a securehost address
Top Right Menu > send password to admin
With the username/password from that email goto
securehost.ie/phpmyadmin/
(passwords in PWSafe)
Goto whmcs DB
Goto mod_opensrs table
INSERT
domain, username, password
WHMCS should be working