SecureHost Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

General
Email
VPS Servers
  • Top articles
  • Latest articles
Do you offer telephone support?

Category: Support

We offer telephone support for customers who have purchased a Premium hosting plan (Securehost Secure Biz and above), or ot VPS and Dedicated server customers. Telephone support is not available to cu...

Accessing your Email

Category: Email

The settings are the same for IMAP and POP3.Both incoming and outgoing mail servers are the same: fir.securehost.ieUse SSLIncoming Port is 143 or 993Outgoing Port is 25 or 465Your username is your ful...

Android Phone

Category: Email

Goto EmailType in your email address and paswordclick nextselect IMAP AccountIncoming server settings:Your username is your email addressClick NextSMTP Server is fir.securehost.ie or pine.securehost.i...

What server is my hosting on?

Category: Email

Log into your account on Securehost.ie Goto Services > My Services > Click on the hosting account you want to access You'll see the name of the server after Server Name.

Change my Email Password

Category: Email

Login to your SecureHost account. Goto Services > My Services > Click on the relevant hosting account > Click on "Login to Plesk Control Panel" A new window will open with your Plesk control ...

How to Download Backup of Home Directory, MySQL, or E-mail Only?

Category: Email

1. Log into your cPanel account. 2. In the Files section, click on Backup Wizard Icon. 3. Under Backup or Restore text, click on the Backup button. 4. In the 2nd step, Full or Partial Backup option, u...

Benefits of using a Virtual Private Server

Category: VPS Servers

There are many benefits of using a Virtual Private Server (VPS), one of them being reliability. The reason a VPS is more reliable is that the server isn’t shared with any other entity. An increase in ...

iMail on your Mac

Category: Email

Open up IMailMail > Preferences > AccountsIncoming Mail server: fir.securehost.ie or pine.securehost.ie (Which one?)Username: email addressPassword: yourpasswordTLS: NoneClick on Outgoing Mail S...

I am receiving a lot of SPAM

Category: Email

If you are receiving too much spam via Email you can increase the SPAM detection rate via PLESK.1. Log onto Securehost.ie2. Goto Services > My Services3. Choose the service related to your email ad...